A huge thank you to Melissa and her team. In the time that we worked together, Melissa and her fantastic team resolved a complicated property management issue having transferred my self-managed property to them to take care of. Once the tenant had been vacated Melissa was then engaged as my Vendors Advocate to sell the property. From the onset, she instilled confidence in me which was imperative since I live in London. She oversaw a transformational renovation of my lovely but rather neglected Victoria cottage ensuing that I maximised my sales potential at auction. The property got the send-off it deserved and the price far exceeded my expectations. This Melissa did with great care and professionalism, AND patience, which made participating all the way from London absolutely seamless and easy. I cannot recommend KPI enough and hope to work again with them in the near future.