Melissa and her team acted for us as both buyer and vendor advocate during our recent move from Altona Meadows to Kensington. From the first meeting we knew we had made the right decision – Melissa was pragmatic, honest and nothing like a typical real estate agent. She immediately understood our family’s needs and had a better grasp of what we needed than we did!
In their role as vendor advocate for the sale of our investment property, Melissa and her team were outstanding. Thanks to them, the entire campaign and sale ran smoothly and without fuss, with almost no involvement from us. They dealt with the selling agent, tenant and managing agent in a professional manner and we were thrilled with the outcome of the sale.
However, it is as a buyer’s advocate that Melissa really shines. Her comprehensive knowledge of the suburb of Kensington, along with her meticulous records of previous sales and property values gave us an unmatched advantage in the market.
Having her bid for us at auction turned a stressful event into a fun and entertaining one even though we did not purchase that property based on Melissa’s price recommendation. She bid for us up to the point that she felt the property was worth. After missing out on the auctioned property, she found us our perfect home that far exceeded our expectations in terms of location and amenity, and had it secured for us before it even went onto the market as it was a silent sale found through her networks. Her formidable negotiation skills reduced the purchase price significantly below what we expected to pay and returned her fee several times over.
We will certainly use KPI in the future and would recommend them to anyone looking to make a savvy property investment. Melissa and her team provide an excellent and professional service and are a delight to work with.
Ania & Al